Sales & Showroom Assistant

We are searching for an enthusiastic, Sales & Showroom Assistant to join our busy Showroom/Office and to support us in the next exciting phase of our growth. This is a temporary role to cover maternity leave, but due to our growth, there is a chance this role may become permanent.

You:

This is a great opportunity for a creative, confident and organised individual wishing to further their career in furniture and interiors.

You should have at least 1 year’s retail experience, with a passion for home furnishings and textiles. In this role you will be guiding customers with their purchases, advising on colours, fabrics and taking bespoke orders to ensure every customer walks away with exactly what they want. You should have at least 1 year’s experience in providing amazing customer service and excellent attention to detail.

The Role:

You will be responsible for generating new sales and all related administration.

  • Welcoming and interacting with customers in the showroom, making refreshments
  • Answering phones, emails and online chats - responding quickly to customer queries
  • Developing customer relationships
  • Converting sales prospects
  • Handling bespoke projects and enquiries
  • Preparing customer quotes in the retail system
  • Updating the CRM retail system with order stages and ensuring accuracy of detail before processing to ordering stage
  • Guardsman and Interest Free Credit sales and registrations
  • Supporting the Sales and Admin Managers in their daily tasks
  • Tidying and maintaining the showroom
  • Brochure and product card replenishment

Hours:

The role would be five days per week and involve working weekdays and up to 4 weekend days per month with time in lieu.

So, if you are an organised individual with high attention to detail and excellent customer service skills, and you want to be part of an exciting, growing company then please email your CV with a covering letter, detailing why you feel you would be a good fit for the company.

Job Type: Full-time, Temporary (with potential to be made Permanent)

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