COVID 19

The health and safely of our teams and customers has always been our top priority and during this difficult time, more so than ever.
In line with up to date Government guidelines we have implemented the following to minimise contact and safeguard our teams and customers:
  • All couriers leave every fabric delivery in a specially prepared room and do not enter the office. Every package remains in the dedicated isolation room for 48 hours.
  • All employees have antibacterial wash and disinfectant available to them at all times.
  • We have staggered all breaks to ensure social distancing and reduce the number at any one time each location.
  • We have altered staff working hours and where possible are allowing members of the team to work from home or in separate offices. This should have a positive effect on our employees’ immune systems.
This week, we do not see any delays to shipments, however we may see changes going forward depending on new Government announcements. We will be sending weekly updates to all customers with open orders.
We are respectful that you may have concerns about taking deliveries and allowing delivery teams into your home. Please find below the steps we have taken to ensure everyone’s safety:
  • Delivery vans are deep cleaned and disinfected at the end of each day.
  • Delivery team members are sanitising their hands prior to delivery into every home.
  • Delivery team members are wearing protective gloves / face masks
All packaging material will be removed and taken away as standard.
If you are concerned about having a delivery team in your home we are happy to store your item in our warehouse free of charge for the next 2 months. We ask that you put your request in writing to admin@love-your-home.co.uk
Please feel free to call Leigh or Abi directly on 01483 410007 to discuss further.
Of course, the situation is evolving rapidly, and we will keep you updated if things change. In the meantime, we thank you for your patience and support.
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